JOB DETAILS

JOB DETAIL

• Sales Assistant
• Monitor and oversee daily operations including freight forwarding, customs brokerage, warehouse, transportation, and others.
• Cost Management; Control and Reduction.
• Resolving any queries and issues highlighted by customers.
• Establish and continuously improve delivery and transportation methods that are fast, cost efficient and sustainable.
• Ensuring that the quality of all services provided meets the required standards.
• Select carriers for transportation and negotiate rates and contracts with carriers.
• Keep up-to-date on shipping carriers, routes and rates and any changes to them.
• Maintain customer satisfaction through superior service.
• Coordinating logistics providers to ensure prompt and proper movement of shipments.
• Responding to customer inquiries
• Reviewing purchase orders and shipping documents to ensure accuracy.
• Making special shipping arrangements as necessary.
• Tracking and fixing shipping errors.
• Preparing bills and invoices.
• Perform other works assigned by Senior Manager.

REQUIRED WORK EXPERIENCE

• Male or female, age 30-35 years old
• Bachelor degree in Logistics Management or related field.
• At least 5 years of experience in Shipping or Logistics industry.
• Excellent customer service and client relations skills
• Strong knowledge of local logistics operations and infrastructure, competition, and systems
• Knowledge of sales standards and customer service routines
• Cost consciousness
• Ability to work independently, conscientiously and under pressure
• Meet deadlines
• Problem solving capabilities
• Work well with others and be a team player.
• PC literacy especially skilled in Microsoft Office
• Excellent English communication