JOB DETAILS

JOB DETAIL

- Display a good disposition with warm and professional greeting to all those entering the property.
- Answers telephone line in professional manner with good phone etiquette.
- Maintains accurate records of service requests, logs of service requests and tracks the status.
- Responds promptly with accurate and comprehensive information according to the specific request.
- Provides administrative assistance to the Property Manager and members of the property management team.
- Summons appropriate assistance and makes appropriate notifications in accordance with operating procedures.
- Follows security and emergency procedures as defined for the property and responds to emergency situations calmly and efficiently.

REQUIRED WORK EXPERIENCE

- Minimum 1 year of work experience in customer service or frontline work is a strong advantage.
- Can speak, write and read in English (Intermediate level～)
- Japanese Conversational Middle level (Level N3～) is highly preferred
- Good interpersonal and communication skills.
- Positive, friendly disposition and customer service orientated.
- Attentive to details, well organized and team player.