JOB DETAILS

JOB DETAIL

Maintaining critical network infrastructures for ensuring the smooth operation, efficiency, and security of networks, and will collaborate with various teams including customers to deliver high-performance IT solutions and keep users connected and productive.

- Routine operation to manage and maintain robust enterprise networks, including LANs, WANs, and other network components, ensuring they meet business needs and performance objectives.
- Provide support for network hardware and software, including routers, switches, firewalls, WLAN and security devices.
- Proactively monitor network performance, troubleshoot issues, and identify areas for security improvement.
- Collaborate with vendors and/or other professionals and ensure that customers’ networks operate smoothly and with quality.
- Prepare periodic reports and ensure delivery to customers.
- Keep up to date on the latest networking technologies and best practices.
- This role may require the employee to be available outside of regular working hours (incl. weekends and holidays).
- Other duties as assigned by supervisor.

REQUIRED WORK EXPERIENCE

- Bachelor’s degree in computer engineering, computer science, information technology, or a related field (or equivalent experience).
- Minimum 4 years of experience working as an infrastructure network/system engineer in a fast-paced IT environment.
- In-depth knowledge of network protocols, routing, and security principles.
- Experience working with network products (e.g., network, cloud, security software, etc.).
- Strong understanding of network security concepts and products, including firewalls, VPNs, redundancy and intrusion detection/prevention systems.
- Excellent problem-solving and analytical skills with the ability to diagnose and resolve complex network issues.
- Ability to work independently and as part of a team.
- Effective interpersonal and collaboration skills to liaise with technical and non-technical audiences.
- A passion for technology and a continuous learning mindset.
- Strong sense of service-mind and customer-oriented.
- Can communicate in English (Intermediate level).
- Certification in CCNA and CCNP or related would be an advantage.