JOB DETAILS

JOB DETAIL

- To handle and control the performance of the following QA/QC department (All processes since supplier / Outsource till customer) achieve the company's targets.
- Performing to control any assign job the kind to QA/QC such as incoming, In-Process, Outgoing and etc. (Quality level of supplier & Customer).
- To analyze the customer complaints and evaluate the feedback for the purpose of improvement and customer satisfaction.
- To ensure good customer relationship and to make sure that all customer requirements are satisfied with quick and effective response.
- To investigation vendor and supplier quality issues
- Implementing and maintaining all quality control procedures from the incoming inspection of material to the in-process control in production until the final control of finished goods before shipment to the customer by the company’s quality control standards.
- Following up on any non-conformity problems relating to components with suppliers and coordinating with their QC / QA teams to identify appropriate corrective actions.
- Following up on any customer quality complaints and defining suitable corrective actions with the concerned department and/or suppliers.
- Providing training to the Quality Auditors about quality control procedures.
- Recommending improvements to processes and/or quality control procedures to improve quality and follow up on internal company audits.

REQUIRED WORK EXPERIENCE

- Bachelor’s degree in industrial engineering or any other related field.
- At least 3-4 years’ experience in quality control and assurance roles from Automotive part industries.
- Problem-solving and process improvement capabilities.
- Good management and problem-solving skills, strong leadership skills, and a strategic thinker with a good interpersonal attitude.
- Good command of both spoken & written English and computer literacy
- Excellent written & spoken English. (TOEIC at least 750