JOB DETAILS

JOB DETAIL

- Response to oversea agent related to rate and operation issues
- Contact and build the best relationship with the shipping line and forwarder
- Contact key customers, listen, and create any S.O.P. according to their requirements
- Immediately solve problems with arisen
- Communicate and coordinate with other departments
- Control shipping line costing
- Handle and follow up on any claims and irregular shipments
- Manage and supervise subordinates as well as train new operation staff

REQUIRED WORK EXPERIENCE

- Age between 35-45 years old
- At least 5 years of experience in Customer Service Sea Freight
- Strong in Export but able to do import as well
- Business level of English