JOB DETAILS

JOB DETAIL

Opening - Closing hours duties:
• Punctually maintain boutique opening and closing hours
• Perform start-of-day and end-of-day procedures
• Plan, organize and supervise sales and inventory items, arrange displays, and always maintain boutique’s high standards

Customer Service:
• Be attentive to personal appearance, and social manners
• Ensure positive attitude and deliver professional customer service
• Handle customer inquiries in a prompt, polite manner
• Be informed about the product lines and the merchandise, achieve sales targets with win-win negotiations
• Present jewelry features, quality, cuts, value of jewelry and remain focused
• Assist customers with after sales services

Inventory and Shop Administration:
• Update product prices by communicating with head office
• Keep accurate daily sales records
• Provide packaging, and certificates to customers
• Ensure invoicing and payment processes are correct on every sale
• Implement inventory stock take
• Safeguard safety standards
• Manage petty cash
• Report to senior management

REQUIRED WORK EXPERIENCE

• Bachelor’s Degree in Marketing, Gemology, or related field plus a minimum of 2 years of experience in retail jewelry
• Ability to work weekends and holidays on a regular basis
• Ability to focus on customer’s needs and provide high level of service
• Maintain confidentiality
• Attention to detail
• Prioritize daily schedules