JOB DETAILS

JOB DETAIL

Routine Task:
- Monitor daily system operation.
- Analyze on market and supply situation to take proactive action or preparation.
- Cooperate with other parties both interanal and external organization.
- Responsible for daily correspondence by email and telephone call with suppliers in oversea Japan, Singapore, Malaysia, China, Taiwan and factory in Lamphun.

Delivery Control Task:
- Process order input to system.
- Monitor delivery to be on time and report to customers (Order Balance).
- Expedite and negotiate with factory for delivery improvement.
- Contact suppliers, forwarders and brokers for shipments arrangement.
- Adjust delivery request based on customer's requirement.
- Cancel order according to customer's requirement
- Analyse current delivery supply to customer.
- Manage service performance and report KPI result to team leader monthly.

Stock Management Task:
- Upload forecast and monitor forecast delivery situation.
- Analyse forecast and trend of customer's demand.
- Take advance action of stock adjustment based on current demand situation.
- Analyse the cause of slow moving stock and manage the slow moving cargo.
- Manage stock and report situation with team leader monthly.
- Return or transfer cargo to clear dead stock.
- Issue scrap proposal form.
- Check physical inventory at warehouse.

Negotiation & Problem Solving Task:
- Understand customer requirement and offer a better choice or service to customer.
- Negotiate with customer for the Win - Win solution
- Visit customer to negotiate or solve any issues related with operation process.

REQUIRED WORK EXPERIENCE

- Bachelor degree in any field.
- Minimum 1 year of work experience as sales coordinator/support with experience
1)Coordinate with oversea suppliers & shipping agency
2)Process delivery
3)Manage stock
4)Handle client's issue & complaints.
- Must have TOEIC score 600 or higher
- Familair with Vlookup
[NOTE]
*Please attached TOEIC Score Certificate with candidate's profile

Flexible Work Hours:
Time-In: 7:30 - 09:00 AM.
Time-Out: 4.30 - 6.00 PM.
Flexible Break Schedule (1 Hour): 11.00-12.00, 11.30-12.30, 11.45-12.45, 12.00-13.00
Voluntary Work from Home: 2days/week (can choose any day from Mon. - Fri.)