JOB DETAILS

JOB DETAIL

1.) Provide technical support for hardware, software, and network issues.
2.) Respond to and resolve IT support tickets in a timely manner.
3.) Assist with the installation and setup of new IT equipment and software.
4.) Monitor system performance and resolve basic technical issues.
5.) Create and maintain user documentation and training materials.

REQUIRED WORK EXPERIENCE

1.) Any gender with age at least 25-year-old
2.) at least 2 years of work experienced.
3.) Education requirement: bachelor's degree, master's degree (related field)
4..) Diploma or associate degree in Information Technology, Computer Science, or a related field. Bachelor’s degree
5.) Basic IT certifications such as Cisco CCNA, or vendor-specific certifications are preferred.
6.) Skills in assembling, disassembling, and repairing desktop and laptop hardware
7.) Familiarity with diagnosing and replacing hardware components (e.g., RAM, HDD, SSD, power supplies)
8.) Problem-solving: Ability to diagnose and resolve issues efficiently
9.) Proficiency in installing, configuring, and troubleshooting operating systems