JOB DETAILS

JOB DETAIL

- Deal with clients’ inquiries via live chat, email and telephone.
- Perform personal clientele analysis and taking actions as required.
- Handle client inquiries appropriately and ensuring that high level service is provided.
- Promote available products and services to clients.
- Develop and maintain excellent relationships with prospective and existing clients.
- Cooperate effectively with other departments as required.
- Contribute to team effort by achieving targeted results.

REQUIRED WORK EXPERIENCE

- Degree in a business-related field
- Excellent written communication skills.
- Strong problem-solving abilities.
- Ability to multitask and manage time effectively.
- Proficiency in using CRM software and live chat platforms.
- Outstanding communication and interpersonal skills
- Intermediate level of English