JOB DETAILS

JOB DETAIL

【Duty】This position is called by client and find a solution and product is related with steel
【Product】steel
Respond to customer queries in a timely and accurate way, via phone, email or chat
Identify customer needs and help customers use specific features
Analyze and report product malfunctions
Update our internal databases with information about technical issues and useful discussions with customers
Share feature requests and effective workarounds with team members
Inform customers about new features and functionalities

REQUIRED WORK EXPERIENCE

- age 22-30 years old
- English upper intermediate level
- Japnaese N2 level up
- New graduate is welcome
- Working location at Bangna
- who has knowlege about engineering is better
- this position staff is from TOP 5 university