JOB DETAILS

JOB DETAIL

• Coordinate the entire restaurant operation
• Deliver superior guest services and ensure absolute customer satisfaction
• Respond efficiently to customer complaints
• Enforce and offer the best quality of products possible
• Organize and supervise shifts
• Appraise personnel’s performance and provide feedback to keep them upbeat and productive
• Estimate consumption, forecast requirements and maintain inventory
• Monitor compliance with sanitation and safety rules and regulations
• Control costs and minimize waste
• Successfully promote and publicize the brand
• Nurture a positive working environment and lead by example
• Monitor operations and initiate corrective actions

REQUIRED WORK EXPERIENCE

• Culinary school diploma or BS degree in Business Administration
• Proven working experience as restaurant manager
• Demonstrated experience in customer service management
• Extensive food and wine knowledge
• Proficiency in English
• Computer literacy and familiarity with restaurant management software
• Strong leadership, motivational and people skills
• Acute financial management skills