JOB DETAILS

JOB DETAIL

Division: Planning
Team:EC Planning
Team Size: 4
Report to Senior Manager

(Scope of Job)
The E-Commerce Planning Senior Officer is in charge of planning, and implementing the overall e-commerce strategy across desktop and mobile devices to ensure that the application is optimized for user-friendliness and user experience while remaining visually appealing bases on data analysis. Moreover, the candidate will take lead in performing research, strategizing, analyzing, and implementing user feedback, as well as supporting teams that are responsible for developing the user interface which aims to drive the achievement of corporate growth targets via the success of e-commerce planning.

(Responsibility)
1) Responsible for overall e-commerce strategy, planning, implementation and post-reviews for all projects
2) Create end-to-end customer experience on expanding the vision of how people interact with MISUMI
3) Participate in the design of useful, usable, and desirable user interfaces designs by considering data, market analysis, customer feedback, professional expertise, metrics, and usability findings in a team environment
4) Conduct competitive research, discovery and usability research and facilitate research sessions to identify business, user, and technical requirement
5) Weekly-Monthly performance analysis and monitoring of customer feedback with pre/post campaign evaluation and ROI management
6) Analyze customer demographics and purchasing behavior to monitor trends and future sales growth

REQUIRED WORK EXPERIENCE

Qualification
- Thai Nationality, Age between 23 - 35 years old.
- Bachelor Degree or higher (Major): Business, Data Analysis, Marketing or eCommerce
- 1-3 years of experience in e-commerce planning or platform experience across desktop and mobile devices
- Experience in data analysis and delivering design solutions in UI/UX
- Intermediate Level of English

Skill :-
1) Experience and competence in e-commerce planning with a good understanding and working knowledge of e-commerce or Platform experience
2) Research and data analytical skills, with proficiencies in office productivity tools (e.g. Excel, Word and PowerPoint)
3) Interaction, UIUX design, and Figma experience are preferred
4) Able to solve the problem effectively with strategic thinking skill
5) Self-motivated yet customer-focused
6) Good English communication skills
7) Strong communication, writing, and presentation skills