JOB DETAILS

JOB DETAIL

・Coordinate closely with relevant departments such as Engineering, QA/QC, and Production to address customer quality concerns and implement preventive measures, to resolve quality issues and implement preventive actions
・Support CQE team in handling customer complaints and preparing quality-related documents such as 8D reports, audit findings, and corrective actions
・Attend meetings with customers and interpret key discussion points for relevant internal departments
・Assist in customer audits, internal audits, and continuous improvement activities related to customer quality
・Prepare and maintain bilingual documentation related to customer quality standards and internal procedures
・Interpret and translate between Japanese ↔ Thai in both verbal communication and written documents related matters
・Prepare and translate related documents such as inspection standards, work instructions, audit reports, etc
・Assist in internal and external quality audits and other quality improvement activities as required

REQUIRED WORK EXPERIENCE

■MUST HAVE
・1+ year working experience as Interpreter or Japanese Speaking positions.
・Japanese Upper Intermediate(Speak/Read/Write)(N2-N1)
・Strong understanding of quality management systems such as ISO 9001 and ISO14001.
・Knowledge of various quality system methodologies 8D, Lean, 5 Why’s, Pareto Analysis, Six Sigma, 8-D, PFMEA, PPAP, etc. be advantage
・Communication and coordination skills: able to act confidently as a liaison between Japanese stakeholders, customers, and internal teams.

■BETTER TO HAVE
・Experience as an interpreter or in a CQE, QA/QC, customer-facing role or Production dept.
・Bachelor’s degree in Japanese, Engineering, or related fields.
・High attention to detail, responsibility, and ability to work under pressure in a fast-paced environment.