JOB DETAILS

JOB DETAIL

1. Handle enquiry from customers and overseas agents/offices on shipment status, schedule and rate quotation efficiently and effectively
2. Responsible for proper filing of shipping documents and ensure that documents are filed in a timely manner
3. Handle full set of import / export and transshipment documents. This includes but not limit to issuance of House Bill (HB/L), debit notes, credit notes, delivering order and preparing AMS.
4. Send pre-alert advice within 4 days after shipment is sailed to overseas offices and agents enabling them to prepare for shipment arrival.
5. Responsible for daily shipping activities including consolidation of container, Less than container load (LCL), Full Container Load (FCL) , booking of shipping space, release of Shipping Order to customers.
6. Close follow up on Overseas agents nominated accounts ensuring shipments are in order and in accordance to shipment schedule
7. Work closely with AG offices providing support and services on pricing, carrier space allocation, latest shipment schedule and customer complaints.
8. Maintain good and effective working relationship with co-loaders & carrier building a great image to customers.
9. Any other projects or duties assigned from time to time

REQUIRED WORK EXPERIENCE

- Holder of Logistics Diploma or above
- Understanding of import and export rules and regulations
- Good understanding of vessels and port operations
- Minimum 5-6 years of experience in logistics operations with knowledge in ocean freight
- An interest to learn and understand shipment arrangement in key locations (USA, Europe, Asia and China cities)
- Ability to manage multiple priorities in a fast-paced environment
- Working knowledge of MS Office Suite, Cargowise
- Good command of both spoken and written English and Thai.
- Good interpersonal skills and able to work with both internal and external customers