JOB DETAILS

JOB DETAIL

- Provide advice to the users for all IT infrastructure within the organization through ticket system, email, and phone call.
- Keep company network in secure condition by applying the most appropriate updated technology
- Keep improving company IT infrastructure to be well support all company activities by applying the most appropriate updated IT technology
- Create and maintain documentation of network configuration
- Interact and negotiation with vendor to secured network and service.

Common IT Process
- Managing software license, contract
- Managing company asset (Infrastructure)
- Coordination with Purchase division for IT device
- Onboard & Offboard operation for user account on each system

IT infrastructure support
- Providing basic troubleshooting for this following Cloud/Infrastructure
- O365 cloud service (Azure AD, Exchange Online, SharePoint Online, MS Teams, OneDrive, Intune, Defender, WIP, etc.)
- AWS (Amazon Web Services) - Active Directory, File Server
- Network infrastructure SD-WAN, Cisco Wi-Fi controller, Cisco access point, Cisco L2/L3 SW, Cisco router
- Maintain VOIP systems (Cisco, MS teams and Genesys)

REQUIRED WORK EXPERIENCE

- Male (Thai Nationality)
- Age 25 – 34 years old
- Bachelor’s Degree in Computer Engineering, Computer Science, Information Technology, or related IT field
- 2-3 years of experiences in managing Windows Server OS, Office365 cloud services, Active Directory (Advantage)
- 2-3 years of experiences in TCP/IP, LAN/ Wireless LAN, WAN, Network Switch, Firewall, Router, Access Point, IP Phone
- Good Conversational level in English communication
- Cisco configuration, Cisco certified CCNA or above will be advantage.
- Knowledge and experience in Cisco product, Routing Switching.