JOB DETAILS

JOB DETAIL

1.) Process orders, returns, and exchanges, ensuring accuracy and efficiency.
2.) Maintain up-to-date product knowledge and assist with product recommendations.
3.) Update customer records and document interactions.
4.) Collaborate with other departments to resolve customer issues.
5.) Provide regular reports on customer feedback and service performance.

REQUIRED WORK EXPERIENCE

1.) High school diploma (degree preferred).
2.) 1-2 years of customer service experience, preferably in food or retail.
3.) Strong communication skills in Thai and English.
4.) Ability to handle multiple tasks and work under pressure.
5.) Basic knowledge of Microsoft Office; CRM software knowledge is a plus.