JOB DETAILS

JOB DETAIL

Division: NEW Business Development
Team: EC Planning
Team Size: 5
Report to Senior Manager

Scope of Job:
- E-commerce Planning Senior Officer is in charge of planning.
- Implementing overall e-commerce strategy across desktop and mobile devices to ensure that the application is optimized for user-friendliness and user experience while remaining visually appealing.
- Take the lead in performing research, strategizing, analyzing, and implementing user feedback.
-Supporting teams that are responsible for developing the user interface which aims to drive the achievement of corporate growth targets via the success of e-commerce planning.

Responsibility;
1) Responsible for overall e-commerce strategy, planning, implementation, and post-reviews for all projects
2) Create end-to-end customer experience by expanding the vision of how people interact with MISUMI
3) Participate in the design of useful, usable, and desirable user interfaces designs by considering market analysis, customer feedback, professional expertise, metrics, and usability findings in a team environment
4) Conduct competitive research, discovery, and usability research and facilitate research sessions to identify business, user, and technical requirement
5) Weekly-Monthly performance analysis and monitor customer feedback with pre/post campaign evaluation and ROI management
6) Analyze customer demographics and purchasing behavior to monitor trends and future sales growth

REQUIRED WORK EXPERIENCE

- Bachelor’s degree preferably in Marketing/Computer or a related field.
- 3-5 years of working experience in Business, Marketing, e-Commerce, or related field.
- Good command of English communication.
- Experience in delivering design solutions as a UX designer, or interaction designer.