JOB DETAILS

JOB DETAIL

- Monitor key figures in the platform and content of users
- Create in-app content suitable for academic schedules and user situations in Thailand
- Answering and resolving inquiries from users through various channels: Passing tothe product team to contribute to quality of service and customer experience improvements.
- Translation from Korean to Thai, Thai to Korean (if you are not comfortable with Korean, you may translate from English to Thai)
- Communication with Thai local partner

REQUIRED WORK EXPERIENCE

- A bachelor’s degree or master's degree in a related field.
- Age not over than 40 years old
- Able to work under pressure and deadlines, love working on “crazy but exciting”challenges with a strong sense of urgency
- At least 2+ years of working experience in the related field is required for this position, experiences in startups or education company is a plus
- Advanced in Korean communication strongly preferred
- Advanced in English communication needed

Good -to-haves:
- A deep understanding upon Thai education system (any tutoring experiences is preferred)
- Data analysis ability using SQL (Bigquery, MySQL etc.)
- Experiences in education / IT / operation
- Experiences in working in startups, with fast changing environments