JOB DETAILS
Location
Bangkok
Business
IT, Software, Telecommunications, Manufacturing(Electrical, Precision)
Salary
30,000-59,730 ฿
Job Category
IT Sales(Software & Network)
JOB DETAIL
Report to: Regional Manager (Based in Singapore)
Department: Industrial Inkjet Printer
Job Summary
- Standardize technical knowledge and technical support for SurePress and color label printers.
- Control spare parts inventory and implement a forecasting system.
- Standardize the escalation process to communicate with the regional service team, supporting product quality feedback and preventing future issues.
Main Responsibilities
- Provide technical support to ASPs (Authorized Service Partners) and the Information Center team for SurePress and color label products.
- Act as an advisor on technical matters and continuously monitor and improve technical skills.
- Conduct regular visits to ASPs and customers to provide technical support and share experience.
- Support the spare parts refurbishment process for all relevant products.
REQUIRED WORK EXPERIENCE
- Bachelor’s or Master’s degree in Electronics Engineering or Computer Engineering.
- At least 2 years of experience in repairing color label printers.
- Proficient in Microsoft Office (Excel, Word, PowerPoint).
- Strong presentation skills.
- Good command of English (listening, speaking, reading, and writing).
- Able to work with diverse nationalities and cultures, with strong cross-functional collaboration skills; a good team player.
- Willing and able to travel domestically and overseas.
- Own a car and hold a valid driver’s license.
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