JOB DETAILS

JOB DETAIL

- Handle Key Account customers which consigned by overseas, co-operation with customers/overseas office and follow up the shipments.
- Researching and analyzing the market trends.
- Take enquiries from overseas office/agent and sourcing cost for ocean freight, air freight, and transportation from concern team/suppliers.
- Investigate and plan most appropriate route especially for air freight shipments.
- Monitoring cargo movement and coordinate with operations to arrange as per customer’s requirements, handle their feedback and ensure deadlines are met
- To maintain customer relations of assigned customers to bring customer’s satisfaction.
- Study and clarify on RFQ Condition with overseas office/agents & customers on pricing strategy based on market’s trends/condition to achieve the target.
- Coordinate with Managing Director, Freight manager and overseas/agents to secure business.
- To create internal SOP according to customer’s requirement and align with operation team.

REQUIRED WORK EXPERIENCE

• Freight Forwarding and/or related fields Minimum 3 years or above
• Proficient in English both writing and speaking
• Sea Freight and Air Freight knowledge (Strong experiences for air freight is advantage)
• Ability to work as a TEAM
• Ability to have flexible working hours
• Open mind and eager to learn
• Good computer skills; Microsoft office, Excel with basic formula - Reporting