JOB DETAILS
Location
Bangkok
Business
Service(Hotel, Travel, Beauty, Restaurant)
Salary
25,000-60,000 ฿
Job Category
HR, General Affairs
JOB DETAIL
New position (Internal Training)
Operation Support Dept. (6 member with Thai Manager)
Based in Office
Key Responsibilities (Prioritized from the most critical responsibilities, gradually expanding the scope)
- Design and Implementation of the Overall Training System.
- Design sales training systems based on company training policies.
- Analyze and structure the essential skills required for store operations.
- Create a PDCA cycle for training programs and evaluate outcomes.
Manual Management
- Create and regularly update operational and training manuals.
- Revise manual content based on on-site feedback.
Planning and Production of Training Videos
- Plan and develop training content.
- Coordinate and supervise production with video production companies.
- Evaluate training videos and implement improvements.
Design and Implementation of 1-on-1 Coaching System (in collaboration with the HR Department)
- Develop guidelines for conducting 1-on-1 conversations.
- Plan and execute training for store and area managers on how to conduct 1-on-1 sessions.
- Monitor the effectiveness of 1-on-1s and continuously improve the process.
Development of Store Visit & Evaluation Guidelines
- Create and regularly review store evaluation criteria.
- Establish standards for the store inspection process.
- Develop a feedback system based on store evaluations and support improvement planning.
Development and Management of Training-Related Meeting Systems
- Design meeting systems related to training, such as store manager and area manager meetings.
- Prepare meeting agendas, materials, and provide operational support.
- Standardize meeting content and build effective communication systems.
REQUIRED WORK EXPERIENCE
- Bachelor's degree in any related field.
- At least 2 years of work experience in internal training/HRD.
- Intermediate Level of English.
- *JLPT N2 or higher.
- *Required resume in Japanese.
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