JOB DETAILS

JOB DETAIL

1. Quality Assurance and Control:
o Ensure that product quality consistently meets both internal and customer requirements.
o Conduct incoming and final inspections of products to verify compliance with specifications.
o Investigate quality issues, perform root cause analysis, and implement corrective actions to prevent recurrence.
2. Customer Communication and Manufacturing Process Support:
o Serve as a technical liaison to customers, providing expert guidance on the proper application and usage of fasteners in their manufacturing processes.
o Conduct thorough inspections and analyses to ensure the integration of fasteners aligns with customer operational requirements.
o Evaluate and audit supplier processes, including production, inspection, and quality control, to identify and mitigate risks that may impact product usability.
o Develop comprehensive reports and corrective action plans to address and resolve supplier-related quality concerns.
o Propose and implement process improvements to minimize defects and enhance production efficiency.
3. Supplier Quality Management:
o Collaborate with the Purchasing team and suppliers to ensure adherence to established quality standards.
o Support supplier evaluations and actively monitor their quality performance.
o Address quality-related issues with suppliers and facilitate the implementation of corrective actions.
4. Document Control and Compliance:
o Maintain certifications for ISO 9001, ISO 14001, and other relevant quality management systems.
o Prepare, review, and update quality documentation, procedures, and policies to ensure alignment with industry and organizational standards.
5. Customer Support:
o Assist in resolving customer complaints by identifying root causes and implementing preventive measures.
o Partner with the sales and engineering teams to deliver technical support on quality-related matters for customers.
6. Continuous Improvement:
o Contribute to quality improvement initiatives, including Six Sigma and Lean Manufacturing projects.
o Analyze data to identify trends and collaborate on the development and implementation of improvement plans.

REQUIRED WORK EXPERIENCE

• Male, age 25-35 years old.
• Bachelor’s degree in Engineering, Quality Management, or a closely related discipline.
• 1–3 years of experience in quality assurance, quality control, or manufacturing and assembly processes, preferably within the fasteners, industrial parts, or manufacturing sectors.
• Comprehensive understanding of manufacturing and assembly processes.
• Familiarity with ISO 9001 and other quality management system standards.
• Working knowledge of quality tools such as 8D, FMEA, PPAP, and SPC.
• Proficiency in Microsoft Office applications and ERP systems.
• Strong communication and interpersonal skills to effectively interact with customers, suppliers, and internal teams.
• Excellent analytical and problem-solving abilities.
• Certified Quality Engineer (CQE) or equivalent credentials are advantageous.
• Fluency in Thai (spoken and written).
• Proficient in English to facilitate communication with international teams.