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JOB ID 51896
Sea Freight Customer Service Manager

locationLocation

Bangkok

businessBusiness

Transportation, Logistics, Warehouse, Others

salarySalary

50,000-60,000 ฿

jobCategoryJob Category

General Manager, Customer Service(Travel/Hotel/Event)

JOB DETAIL

- Response to oversea agent related to rate and operation issues
- Contact and build the best relationship with the shipping line and forwarder
- Contact key customers, listen, and create any S.O.P. according to their requirements
- Immediately solve problems with arisen
- Communicate and coordinate with other departments
- Control shipping line costing
- Handle and follow up on any claims and irregular shipments
- Manage and supervise subordinates as well as train new operation staff

REQUIRED WORK EXPERIENCE

- Age between 35-45 years old
- At least 5 years of experience in Customer Service Sea Freight
- Strong in Export but able to do import as well
- Business level of English
- Need candidate who can work in Romklao/Khum Klao (Company will move to those area in end of this year)

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