JOB DETAILS

JOB DETAIL

- Provide 1st or 2nd Level of Application Support for application systems and software components.
- Troubleshoot and investigate the root cause of incidents that happen with application systems
- Work closely with application development teams and vendor to investigate, fix and test applications Administrate application system of the company in term of application configuration, master data setup, application user id and permission management
- Maintain SLA, application availability, capacity and performance KPI
- Responsible for basic troubleshooting and report/follow up to technical team.
- Maintaining up-to-date documentation of applications operation and procedure manuals.

REQUIRED WORK EXPERIENCE

- Male or female.
- Bachelor's Degree in Computer Science, Information Technology or related.
- At least 1-2 Years of experience in Application Support, Technical Support or Service Support.
- Knowledge in Linux, PostgreSQL, SQL database.
- English in lower intermediate level is ok.