JOB DETAILS

JOB DETAIL

- Conduct user research with both qualitative and quantitative study and analysis to understand customer needs, behaviors, and pain points
- Work with headquarter to analyze user data from various sources, including surveys, interviews, and user testing to identify trends and insights
- Create user personas and customer journey maps based on user data to inform product development
- Collaborate with the marketing and Product teams to prioritize features and improvements based on user insights
- Monitor and report on user engagement and satisfaction metrics to track the impact of product changes
- Stay up-to-date on industry trends and best practices in user research and analysis

REQUIRED WORK EXPERIENCE

- Age between 25-31 years old
- Bachelor's degree in a related field, such as Psychology, Human-Computer Interaction, or Marketing
- At least 2 years’ experience in research fields: Marketing research / Consumer insights / Marketing or Data Analytics.
- Ability to extract insights and derive to actionable development directions.
- Strong presentation skills on verbal presentation, visualization, and document creation.
- Ability to work collaboratively with cross-functional teams
- Strong computer sills: MS-Office (Microsoft Excel, Word, PowerPoint and Outlook), Statistical - Software (e.g. SPSS, XLSTAT, Minitab) is a plus
- Business level of English or Chinese