JOB DETAILS

JOB DETAIL

CIOA Team
Our CIO Advisory Business Unit (CIOA) supports the CIO in companies leading the charge on digital transformation, helping them move towards their goals of digitalization. In CIOA we provide solutions and support the entire process starting from IT realization, to IT strategy, IT Management, IT Roadmap Design, Project Management, IT Process Design, and IT Process Improvement.

- Gather and analyze information, formulating hypothesis in advance and communicating recommendations
- Lead sessions to draw out insights from clients and make necessary as-is processes
- Design a to-be model (either IT process or Infrastructure) based on the derived objective facts, key issues and pain points, and countermeasures in order to propose solutions
- Discuss the uniqueness of the client’s IT processes and/or infrastructure and specific issues, acquiring industry trends and standards to propose the suitable solutions
- Act as a team lead to develop a work plan for own team, manage team resources, work scope, quality, risks, and issues, and report to the project manager
- Monitor team progress on task execution and ensure the punctual and quality completion
- Be an interface between the client and project team at a working level, leading the discussion, organizing various opinions, and resolving conflicts diplomatically
- Provide guidance on necessary knowledge and skills and encourage team members to achieve the goals
- Utilize appropriate visuals and diagrams to explain key messages and to present the discussion points effectively to the target audience

REQUIRED WORK EXPERIENCE

- Bachelor's degree or above in IT, Business, or any related field
- 5+ years of work experience in the IT and/or Consulting industry
- 3+ years in a leading role in digital transformation projects, operational improvement or process improvement projects, and IT solution delivery
- Strong logical thinking and problem-solving skills
- Ability to work collaboratively with other consultants, subcontractors, and clients as a team
- Fluency in English (both verbally and in writing)
- Strong communication skills, being able to convey complex ideas to clients
- Excellent documentation skills
- Good with MS Office suite especially Excel and PowerPoint
- Flexible in traveling both domestically and internationally
- A passion for consulting and a real desire to work as a team
- Real desire to rise to the challenge in a dynamic environment with enthusiasm