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HO-REN-SO

Effective Communication Techniques
(Certificated Course)

January 27, 2021

9:00 – 17:00 hrs.

Location: Pasona Office – BTS Chongnonsri

Course Length : 7 hours (2 breaks)

Format : Small Group Training

Tuition Fees : 4,800 THB/ person

Participant : Managers, Supervisors and Staffs

Class Size : Maximum 8 persons/ class

Language : Thai

Course Outline

• Orientation

• Understanding the meaning and importance of Ho-ren-so principal

• CHOREI: Importance of morning briefing in Japanese organizations

• Internal communication implementation: Strive to create a pleasant working environment and enhance a desirable existence of “guidance and “advice,” the artery of the workplace.

• Effective communication: Ways of speaking & listening

o Communication: 5 barriers

o Manner of speaking which delivers a sense of reliability

o Manner of listening which opens the heart and draws the true intention of the speaker

o 4 Characteristics

o Techniques to communicate effectively within the organization

 PDCA cycle

 5W2H

 Applying the Ho-ren-so in the workplace

• Group discussion: Sharing the problems of communication at workplace.

• Workshop: “K Game” to measure the communication within each team.

• Summary

• Q & A

Note: Teaching includes practice and lecture. Giving opportunities for the participants to exchange ideas, ask questions throughout the course. Encourage the participants to develop themselves to be role models for other employees in their organization.

Terms & Conditions

• All fees are subject to 7% VAT

• Advanced Payment is Required

• We regret that a fee will be charged for cancellation of confirmed booking.

Cancellation less than 30 days: 75% of total fee/ 14 days: 100% of total fee