JOB DETAILS

JOB DETAIL

Strategic Leadership – Define and execute business, sales, and operational strategies in alignment with corporate goals.

Branch Management – Oversee and manage overall performance of more than 100 retail branches nationwide.

Sales & Profit Growth – Drive branch performance to achieve sales, profit, and growth targets.

Customer Experience Excellence – Ensure premium service standards and enhance customer satisfaction across all stores.

Trading & Market Operations – Supervise trading operations, monitor gold market trends, and ensure effective pricing and inventory management.

Risk & Compliance – Oversee risk management, internal controls, and ensure compliance with company policies and regulatory standards.

Marketing & Promotion – Collaborate with executives on marketing strategies and promotional campaigns to strengthen brand positioning.

Data & Business Analytics – Analyze financial, operational, and market data to optimize business decisions and profitability.

People Leadership – Lead, develop, and motivate a team of over 20 staff and branch managers to achieve high performance and operational excellence.

IPO Preparation – Support the company’s readiness for potential public listing (SET) through process improvement, reporting, and governance enhancement.

REQUIRED WORK EXPERIENCE

Bachelor’s or Master’s Degree in Business Administration, Management, Marketing, Finance, or related fields.

12–15 years of experience in retail operations or gold trading management, with at least 5 years in a senior leadership role.

Strong background in gold retail, investment trading, or related industries

Deep understanding of gold market dynamics, trading practices, and consumer behavior.

Proven experience in strategic planning, risk management, and business analytics.

Solid leadership skills with experience managing multi-branch operations and large teams.

Experience in IPO readiness or SET preparation is an advantage.

Excellent communication, negotiation, and stakeholder management skills.

English at intermediate level (at least).