JOB DETAILS

JOB DETAIL

1.) Provide first and second-line support for ERP customers, addressing inquiries and resolving issues promptly and effectively.
2.) Offer functional and technical expertise to support customers with implementing, configuring, and maintaining ERP solutions.
3.) Perform ERP software installations, ensuring seamless integration with existing IT systems.
4.) Utilize debugging and tracing techniques to locate and fix bugs and problems within applications.
5.) Deliver technical support and training to ERP end-users.
6.) Deep knowledge of ERP reporting tools to assist customers in generating reports.
7.) Excellent communication and customer-oriented skills

REQUIRED WORK EXPERIENCE

- Thai Nationality only.
- Male/Female, age not over 30 years old.
- Bachelor’s degree in Computer Science, Computer Information System or IT related fields.
- 2 years’ experience in Application/ Technical Support.
- Experienced on C#.Net, VB.Net, SQL Server, Crystal Report.
- Knowledge of Linux OS is an advantage.
- Understanding of key business processes and programming logic.
- Strong problem-solving abilities and attention to detail.
- Work under pressure of deadlines on multiple assignments.
- Ability to work both independently and collaboratively in teams.