JOB DETAILS

JOB DETAIL

• Communicate with customers to request product details, clarify/modify customs and import duties
• Advising customers on import customs clearance, informing customers about the delivery status and confirming the delivery date/time or if there are any damaged goods
• Prepare import documents and other relevant documents correctly
• Coordinate the customs department clearance and transport
• Follow up tracking to receive the goods and deliver them on time
• Other task as assigned by management

REQUIRED WORK EXPERIENCE

• Age over 25 years old.
• Bachelor’s degree in any related fields
• At least 10 years of experience as a customer service for air import.
• Experience in Sales Support and Customer Service in Airfreight is preferring.
• Fluent of English (especially speaking and writing)
• Having good skill in Microsoft Office (Word, Excel, Power Point, Outlook)
• Pleasant personality, good communication and interpersonal skills
• Able to work under pressure, well organized, fast learning and service minded