JOB DETAILS

JOB DETAIL

1. Occasional perform as a Translator or communication support between Japanese Managements and customers, including onsite visit customers as per requirement.
2. Sometimes may also perform as a Translator in reading or writing as per business assignment, e.g., e-mail, quotations, etc.
3. Coordinate with all concerned party(ies) to get the cost to provide a quotation to customers.
4. Coordinate with related party(ies) to support customer requirements, including solving problem, implementation, and all logistics services responsibilities as one stop service.
5. Follow up with customers and overseas inquiry(ies), e.g., shipment status, delivery process, related documents, billing, claim, and other requirements (if any)
6. Assist the Sales team in coordinating customer’s orders and ensuring timely delivery.
7. Monitor daily e-mails and business requirements from internal and external parties.
8. Occasional monitor cargo movement and give advice to Operation Team for smooth cargo handling.
9. Maintain and develop business relationships with new/existing customers.
10. Other responsibilities as per Company/Manager’s Assignment.

REQUIRED WORK EXPERIENCE

1. Male/Female. Age between 25-33 years old.
2. Bachelor's degree in any related field. (Prefer candidate graduated from logistics field).
3. At least 2 of work experience as Sales Co. or Customer Service. (If have experience from logistics or frieght forwarding company is an advantage).
4. JLPT N2 or higher
5. Intermediate level of English