JOB DETAILS

JOB DETAIL

- Manage and successfully guide a team of support engineers, senior system engineers and customer service staff
- Supervise and ensure excellence of all services provided at optimized resource coordination.
- Able to go TOR, MA, Resource management, Manage man-day, budgeting management.
- Coordinate between BA, SA, Developer and Tester project by project.
- Handle customer complaints and major issues successfully.
- Investigate and solve complex problems.
- Establish and maintain close client relationships by competent consulting and proactive and reliable handling of all customer inquiries.

REQUIRED WORK EXPERIENCE

- Male or female.
- Bachelor's Degree in Computer Science, Information Technology or related.
- At least 2 Years of experience in Project Manager (Experienced in Banking is highly preferred)
- Experienced in TOR, MA, resource management, budgeting management.
- Ability to build trust among all clients through professional expertise and reliable, high quality service.
- Proactive thinking, excellent planning and coordination skills
- English can communicate.