JOB DETAILS

JOB DETAIL

• Support and coordinate with Sales team and factory in preparation of technical proposal/tender documents/clarifications with customer for PLC system, Control system, Motor and Drives requirements.
• Support in documentation such daily report, site service report and site work schedule.
• Visit to End Users/Consultants/Contractors with Sales team or with Partners to present company’s products and its specifications.
• Provide precise and timely information to Sales team to review proposals for customers
• Secure customer satisfaction by overseeing all ongoing activities with the customer (Site executions and delivery)
• Participate in the site work support to support our Field Service Engineer when needed.
• Support and coordinate and/or attends trade shows and marketing/sales seminars as required.
• Ad-hoc duties such as to increases the brand awareness of company’s products and services to customers by promoting company’s products to the market:
- Educate customers on company’s products and solutions
- Training Sales team to increase technical competences for company’s offers

REQUIRED WORK EXPERIENCE

• Male or Female age 27 - 35 years old
• Bachelor's degree in industrial Automation or Electrical Engineering (Preferred) with technical understanding of PLC system, Control system, Motor and Drives.
• At least minimum of 4 years’ of work experience in Paper and/or Metal industry as Application Engineer.
• Have working experience in PLC system, Control system, Motor and Drives.
• Comfortable with available technologies for remote communication and customer/opportunity management, such as online support to customers for emergency case.
• Able to travel to customers depending on projects. (Domestic and Overseas such as to South East Asia)
• Able to do site-work for continuous period of up to maximum 1 month and/or depending on the project when required (Domestic)
• Excellent people skills with an ability to build relationships with customers and people at all levels.
• Excellent verbal and written communication skills.
• Proficiency in Business English in writing, reading and listening to communicate with English speaking counterparts.
• Proficiency in Japanese or Chinese language will be an added advantage but NOT a must.
• Proficient in Microsoft Office (Excel, PowerPoint , Outlook)