JOB DETAILS

JOB DETAIL

- Facilitate the technology transfer from headquarters and other countries to company and customers.
- Provide full technical support (including Japanese, Thai, and other nationalities) to expand business with the company’s strategic direction while ensuring customer satisfaction to create customer experience.
- Facilitate and assist in any training or knowledge transfer process from headquarters and other countries.
- Lead assigned projects to create use-cases of new-products/solutions to effectively attain company goals.
- Collaborate with all departments and headquarters to resolve technical issues faced by Japanese and non-Thai customers.
- Collaborate with all departments and headquarters to handle issues and concerns on product quality and reliability.
- Continuously endeavor to enhance technical skill, including upcoming technologies and products.
- Gather and compile valuable insights from market and customers to share with the headquarters.
- Devise strategies and implement measures to enhance the technical proficiency of engineers.
- Provide assistance with technical inquiries for Japanese sales team and dealers.

FA Technical Service Dept. assignment
1) Collaborate with all departments and headquarters to resolve issues faced by Thai customers.
2) Undertake responsibilities for the “FA Call Center” role.
3) Provide on-site service as needed or assigned.

REQUIRED WORK EXPERIENCE

- Male and Female (Thai Nationality)
- Age 25-35 years old.
- Bachelor degree in Electronics / Electrical / Automation Engineering or relate field.
- Graduation background from Japan and/or Job experience in Japan is required.
- 3-5 years in Automation or Electrical or Electronics or related field.
- Experience in Servo drive applications or IoT applications is a plus.
- Technical educational background (preferably in Electrical/Electronic Engineering, System Engineering, or
Factory Automation / PLC or related fields).
- Proficient in working with programmable logic controllers (PLCs).
- Possess understanding of electrical/electronics circuits and programming.
- Japanese Language Proficiency Test : N2 or above.
- TOEIC score 700 points or above.
- Be able to communication in Thai, Japanese and English language.