JOB DETAILS

JOB DETAIL

Internal Position's Name: Sales (Web/Online Channel)
Business: Car Park Management & Service
Clients: B2B (20%) & B2C (80%)
Team of 2 members

1. Onsite survey at carpark's location to be able to answer client's questions about car park nearby locations.
2. Develop, implement, and manage online marketing campaigns to promote company services.
3. Enhance brand awareness, drive web traffic, and acquire leads/customers.
4. Conduct market research and analyze trends to identify new opportunities and improve campaign.
5. Design and create flyers, web thumbnails and/or online contents on FB, Tiktok, etc.
6. Manage incoming phone calls, email, Line OA and FB message and provide complete information to customers.
7. Answer questions, and resolve problems that our customer might face with accuracy and efficiency.
8. Generate sales leads, asking questions to understand customer requirements and close sales.
9. Meet website and customer service team targets
10. Keep records of customer inquiry and note useful information on Desknet program.
11. Follow up customer and close the deal.
12. Inform customer about company policies and process.
13. Coordinate with other department to complete application process.
14. Coordinate with other department to complete customer inquiry.
15. Prepare daily and monthly report.

REQUIRED WORK EXPERIENCE

1. Male/Female Age between 23-27 years old.
2. Bachelor's degree in any related field.
3. At least 1 year of work experience as Tele Sales/Sales Coodinator/Customer Support/Customer Service
4. Intermediate level of English.