JOB DETAILS

JOB DETAIL

- Provide day-to-day operational support and maintenance of EDR Tanium & Tanium Asset/Patch Management in 8x5 Operations
- Ensure all incident escalation are properly tracked, escalated and with proper closure and assist in troubleshooting if required
- Implement configuration changes and process requests from clients
- Manage and maintain the security policies, device tuning and patching for the service and managing of the Tanium EDR solution
- Monitor the infrastructure’s health and service’s availability and Resolve the incident tickets within SLA
- Work closely with customer, the team lead/manager to ensure tasks are executed
- Maintain existing operational documentation to ensure that any newest changes are captured

REQUIRED WORK EXPERIENCE

- Male and Female (Thai Nationality)
- Age 25-35 years old
- Bachelor's or Master's degree in Computer Engineering or Computer Science.
- Have security operation and/or IT operation experience between 3 - 15 years
- Hands on experience EDR and SOC Solution such as Tanium, CrowdStrike, SIEM, Splunk, Red Cloak, SecureWorks, Trend Micro
- Have experience vulnerability scanning tools, patch management and compliance management
- Have experience computer management and end point protection such as application control, drive encryption, firewall, etc.
- Capable handling threats with endpoint detected and respond (EDR) tools
- Capable grape situation based on limited information and make suggestion underset logical assumption
- Experience with network diagnostic, monitoring and analysis tools
- Sharp troubleshooting and analysis thinking skills
- Experience with Endpoint Security Operation, Endpoint Protection and Antivirus Management
- Computer Management and Vulnerability Assessment such as Qualys, Microsoft Endpoint Manager, etc.
- Hands on experience engineering EPP Solution such as Trend Micro Apex One and Deep Security will be an advantage.
- Good communicate in English / Good presentation skill.