JOB DETAILS

JOB DETAIL

1. Support Plaza Lounge customer（Face to Face/Telephone）
Response to customer enquiry
Support mainly Japanese customer in lounge area.
Follow up on customer self-service such as take a break, drinking in lounge.
Make reservation for restaurant, hotel, spa, tour etc.
Support mainly Japanese customer, but sometimes support customers from China, Taiwan,
South Korea etc. in English.
2. Response to inquiries about credit card.
Negotiate and create promotion for cardholders.
Consider promotion for cardholders, negotiate with merchants, write blog,
add content to website.
Create bulletin board posting in Plaza Lounge
Analyze and create lounge utilization rate, sales data summary etc.

REQUIRED WORK EXPERIENCE

Bachelor's degree or higher. (Male/Female)
‐Who can work shift
- Age not over 35 years old (can negotiate)
- JLPT certificate N2 up (JLPT N1 certificate will be advantage)
- Good command in English (Business level)
- Having experience of studying abroad in Japan will be advantage.
- Cheerful and communication skill.
- Service mind.