JOB DETAILS

JOB DETAIL

▪ Build 1 to 1 Customer Relationships
▪ Owner/Member are engaged and at the same time create a lifetime relationship with our owners/members
▪ Owner/Member receive high-value holiday experiences and services
▪ Owner/Member experience a hassle free usage accommodation/trading/exchange request/rental
▪ Communicate and deliver value added service through owner/member’s preferred method of communication
and desired speed.
▪ Focus on getting Owners/Members on vacation and using their Weeks/Points purchased
• Be available to answer all inbound calls in a timely and efficient manner by maintaining a business-like
manner at all times.

REQUIRED WORK EXPERIENCE

- Able to liaise in both Japanese and English.
- Minimum of three (3) years’ experience in hospitality or call center related field.
- Ability to work alone with minimal supervision.
- Cheerful and enjoy interacting with people.
- Strong communication and written skill
- Excellent computer skills.