・Identify current and possible problems for client based on market, competitor and company's internal analysis
・Create consulting plan based on client's mid-term vision, requests and problems
・Facilitate meeting with management team
・Conduct workshops, training sessions for strategic implementation
・Creat and maintain good relationship with management team
Marketing and Sales
・Conduct seminar and lecture at business school for branding, business opportunity and client network (conduct in Thai)
・Find and develop new marketing structure (ex. networking)
・Propose consulting projects to new client (in Thai and English)
・Partly translate and check documents (Thai and English)
*Translation tasks are mainly outsourced
・Serve as interpreter in various occasions (Thai and English)
Manufacturing(Chemical & Material & Pharmaceutical)
・Coordinating scheduled date and time among various members.
・Arranging the accommodation for business people who visits our company.（Mainly Japanese).
・Be spoken by DMD and other employee in the company then support and fulfilment their business inquiries（GA)
・Be a translator of other member.(Requirement Japanese and Thai language skill)
・To contact and deal with domestic requirements given from local authorities.
- Machine maintenance
- Set up their machine to client's factory
- Demonstration & Repairing
- Machine test
- Sometimes visit client with sales and follow up
*They are manufacturing and sales company providing Dispenser machine for Automobile or Electrical manufacturing industry
• Achieve agreed upon sales targets and GP within specific time in KPI
• Follow up on new leads and referrals resulting from Business Development department and Sales Manager through cold calling
• Present and sell company products and services to current and potential clients
• Develop and maintain positive relationship with customer and business partners
• Expedite the resolution of customer problems and complaints to maximize satisfaction
• Work base on company work flow
• Provide brief to sales support team, design team and construction team for making quotation and presentation
• Request and confirm delivery schedule between sales support team and customer
• First hand gathering claim information from customer and brief to sales support to complete claim process
• First hand gathering repeat order from customer and brief to sales support to complete repeat process (repeat order here cover only furniture, not include interior work)
• Act as project leader to lead other departments to complete project
• Coordinate with account department to follow-up for collection of payment in case of overdue payment
• Quarterly conduct 3C research, company, competitor and customer
• Manage to get satisfaction sheet from customer and take action to result
• Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services
• Participate in marketing events such as seminars and season greeting.
• Initiate bottom up and idea sharing among team
• Do ad hoc project base on assigned
- To collect rental payment from the customer on past overdue payment, monitors and follow up by phone and field collector.
- To handle debt collection and ensure the credit control is align with the policy.
- To take action with the customer overdue in legal process or legal execution process.
- To repossess our property from the customer and asset investigation in part of legal execution process.
- Manage overdue customer in term of restructure, recovery and write-offs debt.