Sale & Customer Service

求人詳細

[Job ID: 2268] Sale & Customer Service 40,000 - 50,000 (THB)
職業 Sale & Customer Service
業界 Service(Hotel,Travel,Beauty)
仕事内容 Ensure to deliver the best service to customer and agent as well as maintain the smooth daily operation- Inspire team members to achieve service excellence- Monitor call traffic and apply instant solution to meet service target- Handling complex and complaint cases escalate from customer service Representative- provide customer care via telephone, fax and email according to company standards.- Route special inquiries to the appropriate staff and team members in the company.- research and Respond to claim and benefit inquiries for providers and members.- report any member or provider fraudulent / abusive utilization patterns.- member benefit and network access coordination.- Handling complex and complaint cases escalate from clients, provider or business partners, and report directly to supervisor for appropriate management.- other tasks as assigned by market Manager in Support of company goals and objectives
給料 40,000 - 50,000 (THB)
勤務地 Bangkok  

必要業務経験 Age 25 - 35 years Old, Female Japanese NationalityAt least 3 years hands-on work experience in Customer Services field/Provider Relations Claims assessment or Managed Care Solutions.Experience in Health/ Personal Accident insurance business or would be an advantageCustomer oriented with good customer handling skills.Strong communication/negotiation and interpersonal skills.Able to work on Flexible date and timeAble to work in shift [ 2 holiday / week ]  
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