Greets customers immediately with a friendly and sincere welcome. Responds to inquiries with accurate information regarding hours of outlet operation, directions to local attractions, or meeting rooms, car rentals and airline shuttle service, etc. according to individual needs.
Answers telephone calls and inputs messages into the computer. Retrieves messages and communicates contents to the guest. Retrieves mail, small packages, and facsimiles for customers as requested.
Arranges and confirms recreation, business and dining activities both inside and outside the hotel. Promptly responds to requests for dentists, doctors, child care, florists, etc.
Registers VIP guests by inputting and retrieving information from a computer system, confirming pertinent information such as number of guests and room rate. Promotes Hilton marketing programs. Makes appropriate selection of guest rooms based on guest needs.Codes electronic keys. Confirms the room number and rate. Provides folders containing room keys, certificates, coupons and refreshment center keys as appropriate.
Responds to guest complaints, conducts research to develop the most effective solutions and negotiates results. Listens and assists in resolving problems such as price conflicts, insufficient heating or air conditioning, etc. Remains calm and alert especially during emergency situations and heavy hotel activity.
Distributes printed materials such as brochures of local attractions or other Hiltons,
Provides safety deposit boxes for guest by escorting them to the vault pulling the box from the vault and carrying it to the customer. File access slips in room order.
Operates facsimile machine to send, receive, and log incoming transmissions. Notify guests using the message function of the computer of incoming faxes.
Escorts VIP guests to accommodations.
Handles cash, makes change and balances an assigned house bank. Perform simple arithmetic functions using a calculator.
To provide clear direction and guidance to marketing personnel.
To motivate, train and develop marketing personnel.
To overseas the day-to-day operations of the Marketing Department.
To conceptualize, plan, develop, propose and evaluate annual sales and marketing plans, advertising and promotion budget and media schedule.
To identify and develop new markets and market opportunities.
To review, propose and recommend suitable and effective pricing structure.
To participate in overseas trade fairs and sales missions organized either by STB, ASA or on our own.
To set yearly visitorship and sales target.
To prepare all necessary visitorship reports and provide the required analysis for strategic and tactical planning.
To establish good rapports with travel agents, STB SDC and medias.
To initiate advertising pitch and appoint an advertising agency to handle all publicity materials.
To liaise with other departments to ensure promotion are carried out smoothly.
To work closely with Haw Par Corporation, Corporate Communications Manager, on all media/public relations directions and related matters
Any other matters instructed by immediate superior.
Promote and maximize turnover of sales at shop floors and F&B outlets.
Optimize merchandise mix.
Train and supervise sales staff to provide professional and friendly services at all times as well as ensure an effective control of cash receipts.
Monitor stock control to minimize merchandises cost and maximizes sales.
Provide weekly and monthly statistical sales reports.
Choose pricing strategies.
Negotiation and relationship building with suppliers.
Prepare a plan to complete the project.
Develop a schedule in order to finish the job in a timely and cost-effective manner.
Review the budget for the project.
Revise the schedule and budget during the construction as needed.
Reviews the contractual conditions of performance - requirements and deliverables - to determine precisely the work that must be accomplished in order to satisfy the contract.
Collect the necessary input and set up result, forecasts and cash-flow forecasts for ongoing projects.
Review of actual project costs and of committed costs.
Change Order Handling (registration, )
Monthly invoicing to the client based on approved payment applications.
Risk assessment / reporting
Reply to various requests from the internal and external clients, participate in meetings with them and give responses or presentations as relevant.
Participate in the project organizations in Aibel Thailand and communicate with planners, buyers, construction managers and other.
Provide engineering support related to mechanical engineering starting from front end conceptual engineering (alternative evaluation) through to detail engineering, procurement, fabrication, site inspection/testing, transportation, installation, hook-up, and commissioning. Typical project involves upgrade, debottlenecking and modification to new and existing production facilities.
Provide mechanical engineering to support operation and maintenance i.e. identifying problem, troubleshoot and provide solution for both static and machinery equipment.
Function as a Project Manager to mange small size project as assigned by supervisor. ( scheduling, economics, AFE development, material management, project cost/schedule controls )
Provide engineering support in failure analysis, root cause analysis and other HES issues as requested by supervisor.
Provide support for any technical query i.e. material review, material evaluation and procurement
Provide necessary engineering support on shutdown and isolation procedures
Mentor and coach young engineers to develop competence in mechanical engineering
Controlling the overall accounting department and operation process. Ensure all process has been follow with the business guild line and company policy.
Implement and review accounting systems and maintenance of internal controls to ensure accuracy and integrity of financial data.
Ensure the Financial statement compliance with Accounting standard and Global chart of Account, Tax planning, reporting.
Preparation and timely submission of all monthly and yearend financial reports.
Approve and sign commercial invoice, Ensure all commercial invoices have been charged and recorded correctly.
Executing and coordination all activities concerned to structure fabrication and installation.
Give input and implement the PQP (Project Quality Plan) and HSE.
Implement schedule, execute and coordinate all activities within areas of responsibility.
Ensure that work is performed to the specified quality and delivered on time, in accordance with the project schedules.
Ensure that the work is done to the specified quality.
Ensure HSE activities within area of responsibility are carried out.
Input to endorsement report within defined area of responsibility.
Define and request required resources.
Implement and maintain project procedures and work instructions required within areas of responsibility.
Responsible for interface with other disciplines in project organizational.
Implement project strategies and philosophies.
Coordinate with expatriate structure engineer
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