Job description

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17286 Customer Relation Japanese speaking 45,000 - 60,000 (THB)
Job ID 17286
Occupation 17286 Customer Relation Japanese speaking
Business Manufacturing(Others)
Job detail • Responsible for customer relationships after the sale process is complete. • Develop customer relations strategy, improve tenant’s database to ensure customers are satisfied with company product and service. • Build and maintain long-term relationships with tenants to ensure customer satisfaction and engagement. • Expedite the resolution of customer problems and complaints to maximize satisfaction. • Monitor lease to ensure all leased are renewed prior to lease expiration • Negotiate renewal rental rate and close deal. • Act as point of contact for complaints and escalate issues as appropriate • Follow up any issues and keep tenants report of any progress to make sure all tenant problems have been resolved. • Assist tenants for building handover and takeover. • Work with marketing and engineering team to translate customer needs into technical design for product and service improvement. • Operate OTA Techno Park and ensure tenants in OTA are well looked after and satisfied with products and services within the approved budget
Salary 45,000 - 60,000 (THB)
Location Chon Buri  
Required work experience • Bachelor's degree or Higher in MBA, Marketing, Business Administration or other related fields. (GPA > 3.00) • Excellent communication in English (TOEIC 700) • Good communication in Japanese (N2) • At least 3 years working experiences in customer services or related fields. • Pleasant personality and interpersonal skills, service minded and outgoing. • Excellent presentation skill, • Possess Leadership skill and Teamwork Oriented. • Problem Solving and Critical Thinking Skills, Negotiate Skills • Flexible, able to work outside office hours if required.
Online Registration

Please complete this online registration form. Having a Japanese or English resume and CV will help the registration process go smoother. Once registration has been completed, a consultant will contact you shortly.

Job Introduction

Our consultants will introduce you to suitible job openings based on your experience, qualification, job hunting schedule and personal preferences.

Job Application / Screening

Upon confirmation of your application, we will recommend you to our Clients with your resume. Usually, it takes up to 2 weeks for the screening process.


On passing the application screening process, Pasona will arrange an interview for you at our clients’ office.
Gernerally, two face-to-face interviews are required in Vietnam.
※In some cases the interview can be held in Japan or performed over the telephone.

Job Offer / Successful Employment

To successful candidates, we will explain the conditions and details of your contract.

Employment Visa Application(if appicable) / Start Work

Once you have agreed and signed the employment contract, the company will then proceed to apply for a work visa. The visa application process takes anywhere from 2 weeks to 1 month to complete.

Post-Employment Support

Until your working visa has been approved we will help and support you with any questions or problems you may have.