| Job ID | 17286 |
|---|---|
| Occupation | 17286 Customer Relation Japanese speaking |
| Business | Manufacturing(Others) |
| Job detail | • Responsible for customer relationships after the sale process is complete. • Develop customer relations strategy, improve tenant’s database to ensure customers are satisfied with company product and service. • Build and maintain long-term relationships with tenants to ensure customer satisfaction and engagement. • Expedite the resolution of customer problems and complaints to maximize satisfaction. • Monitor lease to ensure all leased are renewed prior to lease expiration • Negotiate renewal rental rate and close deal. • Act as point of contact for complaints and escalate issues as appropriate • Follow up any issues and keep tenants report of any progress to make sure all tenant problems have been resolved. • Assist tenants for building handover and takeover. • Work with marketing and engineering team to translate customer needs into technical design for product and service improvement. • Operate OTA Techno Park and ensure tenants in OTA are well looked after and satisfied with products and services within the approved budget |
| Salary | 45,000 - 60,000 (THB) |
| Location | Chon Buri |
| Insurance | |
| Incentives | |
| Holiday | |
| Required work experience | • Bachelor's degree or Higher in MBA, Marketing, Business Administration or other related fields. (GPA > 3.00) • Excellent communication in English (TOEIC 700) • Good communication in Japanese (N2) • At least 3 years working experiences in customer services or related fields. • Pleasant personality and interpersonal skills, service minded and outgoing. • Excellent presentation skill, • Possess Leadership skill and Teamwork Oriented. • Problem Solving and Critical Thinking Skills, Negotiate Skills • Flexible, able to work outside office hours if required. |
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Our consultants will introduce you to suitible job openings based on your experience, qualification, job hunting schedule and personal preferences.
Upon confirmation of your application, we will recommend you to our Clients with your resume. Usually, it takes up to 2 weeks for the screening process.
On passing the application screening process, Pasona will arrange an interview for you at our clients’ office.
Gernerally, two face-to-face interviews are required in Vietnam.
※In some cases the interview can be held in Japan or performed over the telephone.
To successful candidates, we will explain the conditions and details of your contract.
Once you have agreed and signed the employment contract, the company will then proceed to apply for a work visa. The visa application process takes anywhere from 2 weeks to 1 month to complete.
Until your working visa has been approved we will help and support you with any questions or problems you may have.
